The following is Arolaa’s content on shipping policy:
Payment:
We accept PayPal payments, Meanwhile major credit cards such as VISA, Mastercard, and AMEX are processed through PayPal.
After your order is authorized and verified, a confirmation email will be sent to you, and we will commence preparing your order immediately. Following the complete processing of your order, expect to receive a tracking confirmation email within 3-5 business days to monitor the status of your order.
Shipping method:
Arolaa Provide the following shipping methods: DHL, EMS, UPS, Fedex. These shipping companies are used worldwide to ensure your order arrives safely and quickly.
Mailing method:
Order processing time is 3-10 working days (Monday to Friday),
This time is used to process and prepare your order.
Shipping time is 5-15 working days (Monday to Friday),
Specific shipping times will be affected by geographic location and shipping company.
Order deadline is 06:00 PM EST (New York). Please place your order before the deadline to ensure that your order can be processed and shipped in time.
freight:
We offer free shipping to customers around the world, no matter where you are in the world, we will provide you with free shipping.
Estimated shipping times for different regions are as follows:
North America (USA): 7-15 days
Oceania: 5-12 days
Europe: 5-12 days
North America (Canada and Mexico): 7-15 days
South America: 5-12 days
Asia: 5-12 days
Africa: 5-12 days
Transportation location:
We provide transportation services worldwide, covering most countries and regions. The specific shipping location will depend on your order and the chosen shipping method.
Timetable:
Land transportation: Generally, domestic land transportation takes 3-7 working days, depending on the origin and destination of the goods, as well as the situation during transportation.
Sea freight: Sea freight usually takes longer, depending on the route, vessel type, and weather conditions. Usually, international shipping may take 2-4 weeks.
Air freight: Air freight is usually the fastest method, but the cost is also relatively high. International air transportation usually takes 3-5 working days, but this also depends on the route and weather conditions.
Package Tracking:
We will send you a shipping confirmation email with a tracking number as soon as your order ships. You can use this tracking number for parcel tracking on our official website https://www.17track.net/en. With tracking services, you can always know the current location and shipping status of your package.
Taxes:
Prices on our website are in U.S. dollars (the currency of the site) and are tax-free. However, please note that there may be some additional fees and taxes that need to be paid after you place an order to purchase goods. Specific import taxes, duties, and related customs fees depend on your country’s customs office. Please understand that the customs office may inspect it and charge applicable import taxes, duties and fees. These fees and taxes are your responsibility as the buyer and we cannot be held responsible for them. Additionally, we cannot be held responsible for delivery delays caused by your country’s customs authorities.
If you have any questions or require further assistance regarding shipping policies or other matters, please feel free to contact our customer service team at arolaa.com ([email protected]). We will be happy to provide you with support and answers.